The reality of using the five dimensional model to drive change in hotels Applying to five-star hotels in Luxor

Document Type : Original Article

Authors

The High Institute for Tourism and Hotels in Ismailia - EGOTH

Abstract

This study aims to identify the reality of using the five dimensional model (priorities, people, process, and proof) to drive change in the five and four star hotels in Luxor. To achieve this goal, the researchers designed a survey form that was distributed to a sample of managers and hotel workers in order to get to know their views on the dimensions of leading the change. The results of the field study showed that the majority of the study sample was consistent in only two elements of the change leadership model represented in "purpose and people with a similar arithmetic mean 2.5", and the results were neutral to what are in three elements of the change leadership model represented in "priorities and proof with an arithmetic average" 2.2 and operations with a mean of 1.9. 

Keywords

Journal of Association of Arab Universities for Tourism and Hospitality
Volume 17, Issue 2
December 2019
Pages 193-204

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