Human Resources Capacity Building in Accessible Tourism in Egypt

Document Type : Original Article

Authors

1 Tourism Studies Department, Faculty of Tourism and Hotels, Suez Canal University

2 Tourism Studies Department, Faculty of Tourism and Hotels, Suez Canal University.

Abstract

This research aims to evaluate the existing awareness and attitudes of tourism staff towards Accessible Tourism and underline the urgent need for training on Accessible Tourism since awareness and training are the most effective means of changing attitudes. Reviewing the literature revealed lack of awareness of Accessible travel in addition to negative attitudes of human resources towards this tourism. Data were collected through semi-structured interviews with different stakeholders related to Accessible Tourism issue. This is followed by a questionnaire to human resources in travel agencies and hotels. This research contributes to improving the quality of the experience of People with disabilities and seniors in the Egyptian context.

Keywords