Positive Turnover versus Employee Retention at Egyptian Hotels

Farid, Moataz Bellah; El-Sawalhy, Haitham

doi:10.21608/jaauth.2018.54013

Positive Turnover versus Employee Retention at Egyptian Hotels

Document Type : Original Article

Authors

¹ faculty of tourism and hotels, Suez Canal University

² Department of Hotel Studies - Faculty of Tourism and Hotels - Sadat City University

10.21608/jaauth.2018.54013

Abstract

It is widely known that employee turnover has a negative impact on organizations, as it refers to the rate at which an organization loses employees. On this ground, it was a stigma associated with any organization to get a high employee turnover rate. Hence, the term "employee retention" was developed as an opposite technique to employee turnover, as it refers to all practices and policies that the organization deploys to encourage the employees to stay at the organization. However, recent researches have pointed out that there are different types of employee turnover, and not all of them are negative. These types are due to the employee turnover reasons, ranging from termination of poor performance employees and replacing them with more qualified ones "which is known as positive employee turnover" to departure of high skilled employees who decides to move to other organizations. This research aims at evaluating to what extent Egyptian hotels use positive employee turnover strategies versus employee Retention strategies. A questionnaire was directed to five star hotels human resources managers in Sharm-Elshiekh. Collected data was analyzed statistically. The research revealed that hotels management needs to identify which positions, profiles and skills are most important to them and when turnover is most detrimental to their organization.

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