THE ROLE OF HOTELS` HUMAN RESOURCES DEPARTMENT IN REHABILITATING STAFF TO BE A GREEN HOTEL GRADE "A Comparative Study between Egyptian and Moroccan Hotels"

Document Type : Original Article

Author

The Higher Institute for the Specific Studies, Giza

Abstract

The research objective is to shed light on the concept of green hotels, on the requirements of hotels to be "green ", and on the role of human resources department and its policy in hotels to direct workers to the importance of green management. A survey was carried out on twenty seven hotels in Egypt , Cairo, Alexandria, South Sinai, Red sea, Luxor and Aswan; beside other twenty seven hotels in Morocco , Casablanca, Marrakesh, Essaouira, Fez, Agadir, Rabat and Tangier which implement the green hotel concept. It mainly focused on obtaining information if the hotel has environmental protection methods or if it has a green management (saving water and energy, reducing wastes). The major findings showed that eighteen of the Moroccan hotels apply the concept of green management, against 11 Egyptian hotels. The study recommends the need to activate the green hotels concept in Egypt and, especially after the great interest of the European countries in "green hotels".