Reengineering the Human Resources (Handara) and its role in enhancing the competitiveness of hotel establishments: Applied Study on some of the Egyptian Five Star Hotels

Document Type : Original Article

Authors

1 Department of Hotel Studies Higher Institute of Tourism and Hotels in Ismailia (EGOTH)

2 Department of Hotel Management Higher Institute for Qualitative Studies, Giza

Abstract

The research sheds light on the reengineering of Human Resources and its role in enhancing the competitiveness of hotel establishments ، A survey was carried out on (25) hotels in Sharm El Sheikh .
The findings indicated that the majority of Managers believe that the administration does not make a radical and comprehensive change at the administrative level as required,but some minor changes
 The study recommends managers to adopt the concept of (HANDARA) and to show flexibility in the process of transformation from being a source of decisions to a catalyst for creative and innovative workers in order to benefit from the capabilities and talents of employees and to achieve a competitive advantage of the hotel.

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