The Role of Menu As A Marketing Tool In The Hierarchical Effect Of The Purchasing Behavior Of The Customer (AIDAS)

Document Type : Original Article

Author

Hotels studies department, faculty of tourism and hotels, Suez Canal University

Abstract

This research aims at determining the role of the menu as a marketing tool (Creation- design-Price) in the hierarchical effect of the purchasing behavior of the customer (AIDAS Model: Attention; Interest; Desire; purchasing and satisfaction). The field study was applied to a simple random sample of customers in five – star hotels in Sharm El Sheikh. The research results concluded a Positive effect of the menu on the hierarchical effect of the purchasing behavior of the customer, especially in the case of using the price as a motivational tool. The research recommended that menu planners must be more interested in menu as a marketing tool and more convinced by the ability of the menu to hierarchically affect the purchasing behavior of the customer.                                                                                

Keywords