How does workplace bullying effect on organizational commitment &job performance? Mediating effect of job stress in the tourism and hospitality industry

Wahba, Marwa; Khalaf, Samar Nabil; Hanen, Nirmen Wasfy Gerges

doi:10.21608/jaauth.2023.245271.1516

How does workplace bullying effect on organizational commitment &job performance? Mediating effect of job stress in the tourism and hospitality industry

Document Type : Original Article

Authors

¹ fayoum university faculty of tourism and hotels tourism studies departement

² Fayoum University, Faculty of Tourism & Hotels, Hotel Studies Department

³ Tourist Studies Department- Faculty of Tourism and Hotels- Fayoum University

10.21608/jaauth.2023.245271.1516

Abstract

Bullying is one of the most prominent terms recently circulated among people and on social media. This term is not modern; rather, it is as old as man, as it is one of the negative behaviors that some people follow. The phenomenon of bullying is present at all levels of life, and is not limited to one side without the other. It appears in the work environment as in life in general, where some employees are exposed to different forms of occupational bullying. Many researchers have examined the phenomenon of bullying in the work environment. Due to its significant impact on employees and their performance, and therefore on work and performance of tasks. So, the study relied on adopting a quantitative research with deductive approach and using mono method quantitative (field survey) over a structured questionnaire form filled by 578 employees from travel agents and hotels in Egypt. Statistical analyses were accomplished by using Statistical Package for Social Sciences (SPSS version 23) and IBM Amos ver. 25. The findings of this study achieved that workplace bullying effect on organizational commitment, job performance.

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