The Impact of Talent Management Practices on Employees Engagement in Sharm El-Sheikh Hotels

Document Type : Original Article

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Hotel Management Department, Higher Institute for Specific Studies, Heliopolis -

Abstract

Talent management is one of the most important activities of human resource management, as it makes the recruitment process more efficient and effective by reaching a high level of work engagement by exploring the potential energies of employees and filling vacant positions with highly qualified talented staff, which is reflected in guest satisfaction. The main argument of this paper is to analyze the relationship between talent management practices and employees engagement at five star hotels in Sharm El-Sheikh city, which is considered as a major tourism destination in Egypt. The field study was conducted using questionnaires distributed to 384 employees in the human resource departments, 299 were valid. SPSS software -version 22-, was used to analyze the data. The findings of this paper showed that there are significant and positive relationships between talent management and employee engagement, where talent management practices are reflected on guest satisfaction, which is achieved if the hotel has talented and highly qualified employees, as their skill is reflected in the product and service provided.

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